Who we are

We’re Mitre 10, individually and collectively — a community of like-minded people with colourful stories and diverse backgrounds.

Our Story

Mitre 10 has been a part of New Zealand's home improvement culture since 1974. New Zealand owned and operated with stores across the country, Mitre 10 is a Kiwi success story.

Mitre 10 is the go-to for expert project advice for Kiwi and has won the most trusted home improvement brand in New Zealand in the Reader's Digest awards for the past 13 years.

Our mitre 10 Values

These are the values that
we live by at Mitre 10.

With every decision we ask, what's the best way to help our customers? It's a total team effort to be customer obsessed. We treat customers with respect, we listen and ask questions. We're warm, authentic and build trust.

We're warm and welcoming. Our differences are valued and diversity is embraced. We're proud to be a Kiwi business with a strong sense of community and a common purpose.

We are straight up and take responsibility for our words, actions and performance. We're polite, respectful and fair-minded.

From small improvements to major break-throughs, we strive for excellence in all we do. We use inspiration, careful planning and exceptional execution to be the best we can be and when things don't go to plan we learn and grow.

Mitre 10 Benefits

Benefits of being part of the
Mitre 10 family.

People

Our business is powered by people, for people. This means our customers, our people, and those in the community, come first. This ethos drives the prosperity and success of our business.

Career Development

We know that growing capability is an essential feature of any successful business, so we offer many on-the-job learning and development programmes, along with NZQA qualifications. Our learning and development programmes enable people to grow their careers at Mitre 10.

Leadership

Mitre 10 has a different leadership model; our leaders and store owners are highly vested and hands-on. This model positively impacts every person in the business. New ideas and innovations are actioned quickly because of our culture of consultation and easy access to people with authority over products and budgets.

Culture

Because we’re ‘people obsessed’, our culture is strong and attracts people from all walks of life across New Zealand to work and succeed at Mitre 10.

Community

Our support for local communities is unequalled. We are committed to delivering meaningful assistance for local community groups, which translates into tangible community benefits and provides our people with meaningful connections, pride and a genuine sense of achievement.

Employment benefits

We offer flexible working conditions across all our stores, competitive wages and salaries and many additional financial benefits, including discounts for fuel, dental, tires, audiology, gym membership, healthcare and eye tests and prescription glasses.

Our strengths as a Cooperative

Combining our strengths as a Cooperative, our entrepreneurial spirit and customer obsession enable us to provide the right products and solutions and the best customer experiences at each of our stores across New Zealand.

"We may all work in independently owned stores, but as Mitre 10'ers we are unified by our passion for customers and being part of a much loved Kiwi brand."
- Simon

Our Footprint

We are located all over New Zealand.

We’re a family business and New Zealand’s leading DIY retailer, with stores the length and breadth of the country.

Keen to be part of the Mitre 10 family?

Explore jobs at Mitre 10